A little bit about Alexi, founder of epalithia:
Alexi embodies a rich tapestry of cultures, blending his Greek heritage with British and Australian influences.
He has a lifelong passion for travel and customer experiences.
His early exposure to the travel industry and the Greek tradition of philoxenia instilled in him a deep appreciation for hospitality and human connection.
Whilst exploring the world through multiple industry roles, he built expertise in front-line customer service, airline operations, and online travel agency fulfilment.
Transitioning into the SaaS side of the industry, he has worked with multinational airlines and travel agencies, helping them navigate the complexities of digital transformation for passenger communications.
With 25+ years in the industry, Alexi now collaborates with companies striving to become truly customer-centric, guiding them to improve their businesses by refining both customer and employee journey strategies.
His unique combination of industry expertise, passion for innovation, and commitment to fostering meaningful connections makes him a transformative force in the travel sector.